Shipping Policy

1. Delivery Charges

Delivery charges may vary based on the product, seller, and delivery location. In certain cases, especially for low-value items, a nominal delivery fee may be applied to cover logistics and handling costs.

All applicable charges will be clearly displayed on your Order Summary page before checkout.

2. Estimated Delivery Time

Eicher Pro Store partners with authorized sellers who dispatch products within the timelines specified at the time of order placement.

Business days exclude Sundays and public holidays
Product availability with the seller
Seller’s location
Delivery destination and courier coverage

Estimated timelines are displayed on each product page after entering your pincode.

3. Delivery Date Variations

National or regional holidays
Courier non-operational days

These factors are considered while showing estimated delivery dates.

4. Hidden or Additional Charges

There are no hidden charges when purchasing from Eicher Pro Store. Prices displayed are final and inclusive of applicable taxes.

5. Variation in Delivery Timelines

Stock availability
Warehouse location
Shipping destination
Courier capabilities

6. Service Availability

Some areas may not be serviceable due to logistical or regulatory constraints.

7. Cash on Delivery (CoD)

Cash on Delivery is currently not available. All payments must be completed online.

8. Returns & Pick-Up

Contact customer support within the return period
Pickup arranged where available
Return via approved courier if pickup is unavailable

9. Order Marked Delivered but Not Received

Please inform customer support within 24 hours if you have not received your order.

10. Stock Status

In Stock: Dispatch within 2–6 business days
Out of Stock: Currently unavailable

11. International Shipping

International shipping is not supported. Orders may be placed from abroad with delivery addresses within India.